Version dated 26 October 2026

Website terms

Contact and scope

These terms cover use of the FuturaTech information website, its articles and advisory tool. For questions or to report an issue with the website, contact:

Information and advice

We aim to keep information accurate and up to date. Articles, videos and advisory results offer general explanations and initial guidance. They do not replace an on-site assessment, technical calculation or individual advice for your building. The suitability and performance of an installation depend on factors including the building, its use and local conditions.

Enquiries and contracts

Browsing the website or completing the advisory tool does not place an order or form a contract. An indication of budget, savings or capacity is not a binding quotation or performance guarantee. The specific work, price, schedule and applicable contractual terms are provided separately in a quotation or contract. These website terms are not online shop terms of sale.

You can contact us directly by phone or email. After an explicit save action, the advisory tool can store data in your browser; see the cookie policy. To contact us, use the telephone number or email address above.

A quotation for your project

Advisory answers are a starting point for discussing your project. A specific quotation requires details such as the selected equipment, indoor and outdoor unit positions, pipe routes, electrical connections and any additional work. Tell us about known building constraints, such as restricted access or arrangements with a landlord or co-owners. Any necessary technical assessment remains part of the preparation.

Before agreeing, review the described services, included and excluded work, total price with applicable VAT, validity period, schedule and payment arrangements. A deposit or other charge applies only if validly agreed beforehand. This website sets no fixed deposit percentage, payment deadline or cancellation charge. Changes to work or price must be discussed and agreed before execution, preserving your statutory rights.

Use, maintenance and warranty

Follow the instructions supplied with an installation. Maintenance needs and arrangements depend on the equipment and project; this website does not conclude a maintenance subscription. Any commercial manufacturer’s warranty has its own conditions and does not restrict statutory rights against the seller. If unsure, ask which parts, labour and travel are covered.

Responsible use and content

Do not use the website in a way that disrupts its operation or security or infringes others’ rights. Provide accurate details and do not supply someone else’s data without a valid reason. Text, photos, videos, design elements and the logo may be protected by intellectual property rights belonging to FuturaTech or third parties. Personal viewing and uses permitted by law remain allowed. Seek permission for other reuse where required by law.

Availability and external links

Maintenance or faults may interrupt access. Please report inaccurate information by email so we can review it. External websites have their own terms and privacy rules; we do not manage their content. These terms do not exclude or restrict liability where the law prohibits doing so, or affect your mandatory consumer rights.

Questions or complaints about your project

Contact info@futuratech.be or +32 492 76 44 21. Include your quotation or invoice reference if available, describe the issue and attach only relevant photos. This helps us identify the project. This website imposes no short deadline that extinguishes complaints and does not exclude statutory rights to repairs, warranties or other remedies. Any applicable information about withdrawal and contract performance is provided before the contract is concluded.

Applicable law and changes

Belgian law applies, without affecting the mandatory protection available to you as a consumer under applicable law. Jurisdiction is determined by the applicable legal rules. If a problem arises, contact us so we can seek a solution; this does not restrict your other remedies. Changes are dated on this page and do not retrospectively alter an existing contract.